Contact Us & Complaint Portal

Contact Hours & Availability

For any queries, general assistance, calls, emails, or complaint submissions, our customer support team is available during designated operational hours:

  • Operating Days: Monday through Saturday (Sunday closed)
  • Contact Time (Calls & Emails): 11:00 AM to 5:00 PM (Any contact via phone calls, WhatsApp, or email must be made strictly within this time window).

Contact Information

  • Store Name: ShoppingGers
  • Physical Address: Madina Town, Faisalabad, Pakistan
  • Phone / WhatsApp: +923144563336 / 03144563336
  • Customer Support Email: shoppingger.mail@gmail.com

ShoppingGers – Official Policies & Contact Portal

Official Complaint Portal

If you have any formal complaints regarding an order, delivery issue, or damaged/defective product (to be reported within the 48-hour window), you can reach out through our dedicated complaint handling system:

  • Email Complaints: Send your order number, contact details, issue description, and supporting unboxing media/photographs to shoppingger.mail@gmail.com with the subject line “Complaint – [Order ID]”.
  • Phone & WhatsApp Complaints: Call or message our support line at +923144563336 between 11:00 AM to 5:00 PM.
  • Response Time: All logged complaints will be reviewed and responded to within 24–48 business hours during our active support windows.

Quick Contact Summary

  • Store Name: ShoppingGers
  • Address: Madina Town, Faisalabad, Pakistan
  • Phone / WhatsApp: +923144563336 / 03144563336
  • Email: shoppingger.mail@gmail.com
  • Support Timing: 11:00 AM to 5:00 PM (Calls & Emails)